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How do I
get an estimate?
If you
want an estimate of cost for the repair or service of your camera or
other equipment, please bring it into our shop where we can usually
give an estimate while you wait, free of charge.
If you
can’t get in to our shop, send us an email with your question or phone
our help desk on - 0151 236 1391 or 0844 870 1391. We will
try to give you an idea of cost over the phone or just send it in to us
for inspection and free estimate. Repairs are usually plus
carriage (if you require or you can collect) and plus vat.
International customers can also contact us for an idea of
shipping
costs.
Where
can I find you?
We are situated at 29 Cheapside, Liverpool city centre; which runs from
Dale Street to Tithebarn Street. If you stand with your back
to the Municipal buildings on Dale Street, Cheapside is
opposite. From Tithebarn Street, Victoria Hall is at the
bottom end of Cheapside. If you are driving in, you will have
to use Tithebarn Street to enter Cheapside (one way system).
See local map on 'Map and Information' page which shows the
position of our shop or use the Google Maps
service to find us: Our location on Google Maps
How
long do repairs take?
It depends on the type of equipment - nature of the fault - whether it
needs spare parts ordering and the time of year. Some repairs
are completed within a week, most within 2 weeks. You can
phone or email us to check on the status of your equipment at any time
you wish.
The older classic cameras and lenses (pre 1970’s) may take longer due
to them being quite time consuming.
Can I
send my camera, camcorder, binoculars or lens in for repair?
Yes, we do a lot of repairs by post. We use a courier or
'Royal Mail' for next day delivery (UK mainland) for returning most
repairs or purchases unless it is a small item. For overseas
items we use 'Royal Mail' with insurance.
If you post in your equipment for repair we recommend 'Special
Delivery' or 'Signed For' services at the Post Office, put
the repair in a good box with about 2" of packing around it, you can
use bubble wrap, shredded paper, newspaper etc. Why not
download our booking-in form, it helps to speed things up and can be
viewed and printed out in Word or WordPad. It also has useful
posting and packing information.
Do you
repair camcorders?
We look at all makes and models of camcorders - Digital (including -
Mini DV, DVD, HDD and memory card), Video 8, Hi 8 and VHS-C.
If it is an older model (12 years or older) best to check
with us first.
How can
I pay for my repair or purchase?
You can pay us by Debit Card, Bank transfer, Cash, VISA, MasterCard,
Delta, Cheque, BACS, PayPal, or P/O’s. Some types of
payment may incur a service charge, please ask first.
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| Other
Services |
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Sensor
cleaning service for all DSLR cameras and compact digital cameras. See
our sensor cleaning information page below.
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 Sensor
Cleaning |
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We
sell a wide range of
binoculars and telescopes.
See our optical website. |
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Optical
Website |
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Large range of night vision equipment available from
Yukon and Cobra.
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Night
Vision Website |
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We
can supply insurance
estimate reports.
Please contact us for details. |
Find
us on
Facebook |
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